Leverage chatbots to provide personal, VIP support and experiences on-demand in between your customer’s chats with friends on messaging apps like Facebook Messenger, Twitter DM, WhatsApp and others.
Powered by machine learning, our engine automates interaction in real-time. Trigger contextual cards and experiences throughout the customer lifecycle.
When sensitive situations arise, conversations are seamlessly handed-off to human agents to ensure the customer experience is never compromised.
Intent models and tone classifications tailor every message to real-time context, and deep learning improves the experience with every interaction.
Engage with consumers via text and rich media (video, photo, emoji, stickers, etc.), as well as actionable cards that deep link to mobile apps, mobile wallets, e-commerce and mobile Web.
Test tone, content, rich media and cards to determine what drives engagement and motivates action.
Discover how to take advantage of messaging as an interaction channel, the rules to follow when rolling out a messaging feature and how messaging can work across various customer modes.
Understand the impact deep learning can have on your emerging marketing efforts on messaging platforms.