Enterprise-focused integrations.

Customer Communication Channels

We’re available on the channels where your customers are: email, in-app, social messaging, website chat, text/sms and more.


Social Chat



Website Chat


SMS Text

Agent Software Platforms

Seamlessly connect to human agents through our native Agent Console or agent software integrations.

eCommerce and Inventory Management

Provide up-to-date information on product, orders, shipping status and past purchases

msg.ai can integrates with any bespoke system that has a well-defined API.

Let’s talk about how msg.ai can help you make customer service a competitive advantage.