Enterprise-focused integrations.

Customer Communication Channels

We’re available on the channels where your customers are: email, in-app, social messaging, website chat, text/sms and more.

Messaging

Social Chat

Email

Voice

Website Chat

In-App

SMS Text

Agent Software Platforms

Seamlessly connect to human agents through our native Agent Console or agent software integrations.

eCommerce and Inventory Management

Provide up-to-date information on product, orders, shipping status and past purchases

msg.ai can integrates with any bespoke system that has a well-defined API.

Let’s talk about how msg.ai can help you make customer service a competitive advantage.