Enterprise-focused integrations

Customer Communication Channels

Available on the channels that matter: email, in-app, social messaging, website chat and text/sms


Social Chat



Website Chat


SMS Text

Agent Software Platforms

Seamlessly connect to human agents through our native Agent Console or agent software integrations.

eCommerce and Inventory Management

Provide up-to-date information on product, orders, shipping status and past purchases

msg.ai integrates with any bespoke system that has a well-defined API

Explore how msg.ai could work at your company with an in-depth demo.