Enterprise-focused integrations

Customer Communication Channels

Available on the channels that matter: email, in-app, social messaging, website chat and text/sms

Messaging

Social Chat

Email

Voice

Website Chat

In-App

SMS Text

Agent Software Platforms

Seamlessly connect to human agents through our native Agent Console or agent software integrations.

eCommerce and Inventory Management

Provide up-to-date information on product, orders, shipping status and past purchases

msg.ai integrates with any bespoke system that has a well-defined API

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