Your Customer Service AI Roadmap

 

In 3 minutes, msg.ai Founder & CEO, Puneet Mehta, reveals a 4-step process that maps out your roadmap towards great AI-powered customer service.

 Watch the video to learn how to:

  • Go from automation to predictive and proactive support with a tangible 4-step process
  • Start with the lowest hanging fruit and achieve success immediately
  • Handle customers trolling your AI and how to maintain your brand standards

Speakers:  

Puneet Mehta, Founder / CEO msg.ai

 Ian Jacobs, Principal Analyst, Forrester (Featured Guest)

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